Claim Process

FIR for a Motor Insurance Claim: When Is It Mandatory (and When It Isn’t)?

By Raju Patvekar Last reviewed July 2026 6 min read
"When FIR is mandatory vs not required for motor insurance claims in India"

You do not need an FIR for every motor insurance claim — but for some, skipping it will sink the claim. An FIR is essential when the event is a criminal one or involves someone else: vehicle theft, a third party who was injured or killed, a hit-and-run, or fire and malicious damage. For an everyday own-damage dent with no third party and no injury, or for flood and storm damage, an FIR is usually not required at all. Knowing which side of that line your accident falls on is what prevents both a needless police trip and a rejected claim. This guide sets out exactly when an FIR is mandatory, when it isn’t, and how to file one the right way.

The quick answer — does your claim need an FIR?

SituationFIR needed?Why
Vehicle (or parts) stolenYes — alwaysThe insurer needs the FIR and, later, the police “untraced” report to settle at IDV
Third party injured or killedYesA cognizable offence has occurred; the FIR grounds the liability/tribunal claim
Hit-and-runYesNeeded for the police case and for the hit-and-run compensation scheme
Fire, riot or malicious damageUsually yesMost insurers require it for these causes
Major accident with injury or a disputed faultYesEstablishes the facts and the other party’s role
Minor own-damage — dent/scratch, no third party, no injuryUsually notThe claim proceeds on prompt intimation and the surveyor’s inspection
Flood, storm or other natural calamity (own damage)Usually notNo criminal offence is involved
A general guide — always check your own policy wording, as some insurers require an FIR above a damage threshold.

One myth worth clearing up: it is not that “the Motor Vehicles Act makes an FIR compulsory for insurance.” The requirement comes from two places instead — the criminal nature of some events (theft, injury, hit-and-run all involve a cognizable offence), and your insurer’s own policy conditions. Where neither applies, no FIR is needed.

Why theft and third-party claims always need one

In a theft claim, the FIR is the foundation of the whole file. The insurer cannot settle a stolen-vehicle claim without it, and the final settlement at the Insured Declared Value follows the police closing the case with an “untraced” report. File the FIR the moment you discover the theft — a delay here is the single most common reason theft claims stall.

Where a third party is injured or killed, an FIR is effectively unavoidable: a cognizable offence has occurred, and the FIR is what a Motor Accident Claims Tribunal and the third-party insurer rely on to establish what happened. The same applies to a hit-and-run, where the FIR also opens the door to the government compensation scheme for untraced vehicles.

When you usually don’t need one

For a routine own-damage claim — a parking dent, a scratch, a minor knock with no other vehicle, no third party and no injury — most insurers do not ask for an FIR. You intimate the claim, the surveyor inspects the car, and the repair is assessed. The same is true for damage from a natural calamity such as flood, storm or hail: there is no criminal offence, so there is nothing to report to the police. Filing an unnecessary FIR here only adds delay. That said, a few insurers set a damage-value threshold above which they want one, so it is worth a quick check of your policy or a call to the insurer.

How to file an FIR — the right way

  • File promptly and at any station. Under Section 173 of the Bharatiya Nagarik Suraksha Sanhita, 2023 (in force from 1 July 2024, replacing Section 154 of the old CrPC), a Zero FIR can be registered at any police station regardless of where the accident happened — it is then transferred to the right jurisdiction.
  • Use an e-FIR where available. The BNSS gives electronic FIRs statutory backing; an e-FIR must be signed within three days to be taken on record.
  • State the facts plainly — date, time, place, vehicle numbers, what happened, and any injuries — without guessing at fault.
  • Get a copy. Keep the FIR copy and its number; the insurer will ask for it, and in a theft claim you will also need the eventual untraced/final report. For how the FIR differs from a panchnama, see our FIR vs panchnama guide.

What if you didn’t file one in time?

A missed or delayed FIR weakens a claim, but it does not always end it. Where an FIR was genuinely required and never filed, the insurer can decline. But where you acted in good faith — you reported a theft to the police promptly, for instance — a purely technical delay should not defeat an otherwise genuine claim; the Supreme Court took that view in Om Prakash v. Reliance General Insurance (2017). The safe course is always the simplest: if the situation calls for an FIR, file it straight away.

Frequently Asked Questions — FIR for a Motor Insurance Claim

Is an FIR mandatory for every motor insurance claim?

No. An FIR is required for theft, third-party injury or death, hit-and-run, and usually fire or malicious damage. For a minor own-damage claim with no third party or injury, or for natural-calamity damage such as flood, an FIR is usually not needed.

Do I need an FIR for a stolen car claim?

Yes, always. The insurer cannot process a theft claim without the FIR, and the settlement at the Insured Declared Value follows the police filing an untraced or final report. File it the moment you discover the theft.

Do I need an FIR for a small dent or scratch?

Usually not. A minor own-damage claim with no other vehicle, no third party and no injury proceeds on prompt intimation and the surveyor’s inspection. Some insurers require an FIR only above a damage-value threshold, so check your policy.

What is a Zero FIR?

A Zero FIR can be filed at any police station regardless of where the accident occurred, and is then transferred to the correct jurisdiction. It now has statutory backing under Section 173 of the Bharatiya Nagarik Suraksha Sanhita, 2023.

Can I file the FIR online?

In many states, yes — the BNSS gives electronic FIRs statutory recognition. An e-FIR must be signed within three days to be entered on record. Availability varies by state police portal.

Will my claim be rejected if I filed the FIR late?

A delay weakens the claim but does not automatically end it. Where you acted in good faith, a purely technical delay should not defeat a genuine claim, as the Supreme Court held in Om Prakash v. Reliance General Insurance (2017). Still, file as promptly as the situation allows.

Is an FIR the same as a panchnama?

No. An FIR is the police record of a cognizable offence; a panchnama is a scene or inventory record drawn up in the presence of witnesses. They serve different purposes and a claim may need one, both or neither.

Sources & official references

  • Law: registration of an FIR for a cognizable offence is governed by Section 173 of the Bharatiya Nagarik Suraksha Sanhita, 2023 (in force from 1 July 2024, replacing Section 154 of the Code of Criminal Procedure, 1973), which also gives statutory backing to the Zero FIR and the e-FIR.
  • Policy wording: the requirement to lodge an FIR for theft, third-party and certain other claims is a condition of your insurer’s IRDAI-approved motor policy.
  • Supreme Court judgment: Om Prakash v. Reliance General Insurance Co. Ltd. (Supreme Court, 2017) — a technical delay does not defeat a genuine claim where the insured acted in good faith.

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